Joe Conti
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Recent activity by Joe Conti-
Hi Katarzyna Karpinska - I have been following this request for years (literally). How did this go from the ability to COPY or DUPLICATE an article (the subject of this thread) to something you ar...
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After a few years, I am going to "unfollow" the article because obviously Zendesk is not taking action on this. Have fun recreating articles instead of duplicate/copy!!!!
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If you go through the workflow as a Zendesk support admin and you want to create a Macro, you will see how convoluted the process is. The other items still available on the left nav are limited uti...
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As a software development firm, we understand the challenge of juggling priorities. In looking at this from the value versus level of effort perspective, where does Zendesk sit? Is it not valuable ...
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Yes duplicating an article would be very helpful.