Service Desk SWISS TXT (SwissTXT)
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Latest activity by Service Desk SWISS TXT (SwissTXT)-
Service Desk SWISS TXT (SwissTXT) commented,
In our case I had to add a new drop down. Now if an agent set the request to open, it change to open even the tcket is assigned or not and the new drop down is set or not. We want to keep it as new...