Recent searches
No recent searches
Gernot Danner
Joined Apr 16, 2021
·
Last activity Oct 27, 2021
Following
0
Followers
0
Total activity
9
Votes
5
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Gernot Danner
Gernot Danner commented,
Community comment Feedback - Ticketing system (Support)
+1
we also have a use case where we want to exclude certain email addresses via a trigger.
a "received at IS NOT" option would really help here.
View comment · Posted Sep 26, 2018 · Gernot Danner
0
Followers
4
Votes
0
Comments
Gernot Danner commented,
Community comment Discussion - Tips and best practices from the community
Hello Zendesk Team,
we recently started to use the app to escalate tickets between teams.
Is there a possibility, that the parent ticket gets reopened as soon as the child ticket gets updated with a comment?
Thank you
View comment · Posted May 02, 2018 · Gernot Danner
0
Followers
0
Votes
0
Comments