Andrea Saez
-
Total activity34
-
Last activity
-
Member since
-
Following0 users
-
Followed by0 users
-
Votes0
-
Subscriptions19
Activity overview
Latest activity by Andrea Saez-
Andrea Saez commented,
Hi Raquel, I think that Zendesk has changed how they identify languages, so you may have to use 'fr' or 'en-us' instead of writing it out as 'Français'. Hope that helps!
-
Andrea Saez commented,
Awesome stuff, Andrew! I've passed this on to our design team so we can get up our own customized version :)
-
Andrea Saez commented,
*pops in* NEAT! *pops out*
-
Andrea Saez commented,
+1
-
Andrea Saez commented,
We tried using them inside our app, but decided to go full time with it on our website. It's actually a really great converter. We've gotten great feedback from our clients saying that they love th...
-
Andrea Saez commented,
You can set a trigger to autoassign to a group or person and remain as 'new' until there's been any action on it. Remember that Zendesk is based on ITIL. If what you need is for new tickets to hav...
-
Andrea Saez commented,
That's great, thanks Carlos! I'll add it to the original post above. Sorry I wasn't around to answer your question yesterday, I'm in the UK !
-
Andrea Saez commented,
Hi Joeg, You're better off contacting the team via Zendesk Labs, as they manage the app directly. Keep in mind this isn't an official Zendesk app at all, just a little nifty thing a group of peopl...
-
Andrea Saez commented,
Hey Roumen, That is part of the standard template they're using. You should be able to locate it with <section class="hero-unit"> and adding the correct color background to it
-
Andrea Saez commented,
Great stuff! We also do a bump-bump-solve here :)