Andrea Saez

1. Community
2. Feedback - Ticketing System (Support)
3. Random Satisfaction Surveys - Set Sampling Rate

It hasnt changed yet, but keep voting! You could also just set up an automation for high powered users to disable the satisfaction email. We use the checkbox to disable them, but admittedly some f...

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• Andrea Saez
• Created July 23, 2015 17:55
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Managing Projects with Zendesk

Hi Joeg, You're better off contacting the team via Zendesk Labs, as they manage the app directly. Keep in mind this isn't an official Zendesk app at all, just a little nifty thing a group of peopl...

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• Andrea Saez
• Created July 23, 2015 17:53
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. Funky up your search box!

Hey Roumen, That is part of the standard template they're using. You should be able to locate it with <section class="hero-unit"> and adding the correct color background to it

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• Andrea Saez
• Created June 24, 2015 10:47
• 0 votes

1. Community
2. Zendesk on Suite best practices
3. Zendesk on Zendesk: Bump Bump Solve

Great stuff! We also do a bump-bump-solve here :)

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• Andrea Saez
• Created May 27, 2015 09:50
• 0 votes