
Petri Rossi
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Last activity
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Activity overview
Latest activity by Petri Rossi-
Petri Rossi commented,
...also, note the potential issue with using triggers + target to update tickets, due to possible race condition, noted few posts back in the thread: https://support.zendesk.com/hc/en-us/articles/2...
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Petri Rossi commented,
...obviously has some limitations and doesn't solve all use-cases.
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Petri Rossi commented,
I think this rates pretty high as far as "gates" go! :-) #ZendeskCCGate @Tobias: Sure, here's a link to the Zendesk community moderator's article from 2015 as it's somewhere far back in the thread...
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Petri Rossi commented,
Wow, unbelievable! Nice job (not!) Zendesk! Pretty much ignoring your paying customers on a simple feature request that would be important to many of your customers! Granted, implementation under t...
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Petri Rossi commented,
+1We have a very similar need on a daily basis! Basically this is a very elementary feature that is missing in Zendesk (otherwise Zendesk has worked quite well for our needs). We routinely need to ...