David Rose

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to prohibit merging of tickets across organizations

This is a major problem and has just created a GDPR breach.Just yesterday a colleague of mine managed to merge several requests from different companies.This should be dealt with as an urgent secur...

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• David Rose
• Created October 11, 2021 12:16
• 4 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Do NOT Truncate Comments Without Warning

@... just been caught out with this giving the customer some quite complex SQL to fix a database problem. Thankfully the truncation resulted in a syntax error so the code wouldn't run and we were a...

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• David Rose
• Created July 28, 2021 09:25
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to merge organizations

Maybe I'm old and cynical, but I do find it frustrating that Zendesk are able to find time and money to fund and publicize a clinical facility at a local hospital but can't manage to develop such a...

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• David Rose
• Created January 26, 2018 12:01
• -5 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to merge organizations

@Charlie Fellenbaum - I couldn't have put it better myself.

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• David Rose
• Created September 27, 2017 12:08
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Ability to merge organizations

Any news Zendesk ? This is kind of a critical feature.

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• David Rose
• Created April 12, 2015 08:36
• 3 votes