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Alexa Denner

Joined Apr 15, 2021

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Last activity Oct 22, 2021

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ACTIVITY OVERVIEW

Latest activity by Alexa Denner

Alexa Denner commented,

Community comment Feedback - Chat and Messaging (Chat)

Hi Yunen,

 

We found our agents were hitting send prematurely when they wanted to be hitting enter to go to a new line. Especially in regards to a list, which we use often. I understand why it isn't there, we were just hoping for the option. So it's an unavailable option to turn on?

View comment · Posted Mar 22, 2017 · Alexa Denner

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Alexa Denner commented,

Community comment Feedback - Chat and Messaging (Chat)

Thank you, Yunen! Is there anyway to add a send button and turn off the ENTER being used as a send shortcut? I appreciate it! - Alexa

View comment · Posted Mar 21, 2017 · Alexa Denner

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Alexa Denner created a post,

Post Feedback - Chat and Messaging (Chat)

Don't want Enter to Submit a chat message, but "Return" paragraph to the next line. Help!

Posted Mar 20, 2017 · Alexa Denner

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