Jonathan Guinea

We have uploaded the video to zendesk assets and used the video.js player to display them within our help centre, we don't use any video hosting. It works perfectly however when watching the video in chrome the download button is available in the player and unfortunately it does work and allow you to download the video, which we would like to avoid.

I guess that the only option would by try with a different version of the player but I have tried several versions and the download option is always present in chrome.

Hi Jessie/Wes many thanks for your messages.Yes it is controlled by the video.js player. I have searched for that unsuccessfully so far. If you are aware of any solution please let me know. 

I have also noticed that the download option is only available in chrome because in safari and explorer there's no download button.

I have been able to get it working, however, the player has the option to download the video which I would like to remove.

is there any way to avoid the video player offering the download option?