Eric Nelson
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Total activity1257
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Last activity
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Followed by5 users
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Activity overview
Latest activity by Eric Nelson-
Eric Nelson commented,
Hey Balaji, Unfortunately, I'm not available for a call. I'd suggest opening up a support ticket so that we can review your actual application's code and provide feedback on your ZAF implementatio...
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Eric Nelson commented,
Hey Quentin,The team is aware of this issue and is working through the fix. I'd suggest not using the newest release until you see our release notes updated so that you know it is stable. Thanks fo...
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Eric Nelson commented,
Hey Balaji,This screenshot is of the settings of an app being installed in Zendesk. Based on what you've told me this isn't your react app. What is this app called? Did you install it from the mark...
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Eric Nelson commented,
Hey Balaji,A couple of things: When you're saying "logout/login" are referring to logging out/in of Zendesk or your application?What is the app that you're putting the "localhost" url into in your...
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Eric Nelson commented,
Hey Balaji,Yes - if the application isn't being zipped and installed locally to Zendesk and is instead hosted at an external address (whether it be your local or an actual host), we'd consider it s...
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Eric Nelson commented,
Hey Volodymyr,Would you mind moving this over into our feedback section so that we can make sure product gets their eyes on it? Thanks!
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Eric Nelson commented,
Hi Balaji,To confirm, you mean that you're webpacking this down and then having it installed locally into the zendesk account (in your manifest file you'd see the location pointing at a html file, ...
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Eric Nelson commented,
Hey Balaji,I'm assuming you've set this up as a server side app, if that assumption is wrong - please let me know. When using a server side app you need to be providing the app_guid and origin to e...
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Eric Nelson commented,
Hey Balaji,It's tough to debug without seeing your actual application. Would you mind providing a link to your example apps repository? Thanks!
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Eric Nelson commented,
Hey Joonmo,You could build this by leveraging the badge assignment endpoint. As for the real-time ranking dashboard - you could use the list badge assignments endpoint for this. Though you'd most l...