Alex Clausen

Seems like we're finally getting the  articles in more than one section. 
https://support.zendesk.com/hc/en-us/community/posts/360002083608

What are Management Permissions?
We’ve heard requests from many customers around

• Control over which agents can contribute to articles in Guide
• Granular control of view permissions on articles rather than sections
• More level of hierarchy
• Placing articles in more than one section or brand
  
  
  
  

this request has been running for five years, please act on it or reject it if you don't want to do it.
You, Zendesk, just release re-vamped Helpcenter as "Guide" and it is still not possible.

We are just starting to us helpcenter/guide need the to be able to publish an article in  two sections.our use-scenario is as follows

We have a category called "Your solution". With in this category each customer organizations have their own section which is restricted to users from the specifik organization.

 

We also have a section created per customer organizations under another category called Internalsupport. These sections are restricted to agents. In this section are internal support articles that our agents need to support the customers but we don't want the end-users to see.

 

However we do have articles that is relevant for agents and end-user. We therefor NEED to be able to have articles listed under two or more sections with different restriction level