TrueNorth Companies, L.C.
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Total activity8
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Last activity
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Activity overview
Latest activity by TrueNorth Companies, L.C.-
TrueNorth Companies, L.C. commented,
Hi Terrie You're doing great so far! It looks like you can get back on track with your automation if you make one small tweek. The main issue is that the condition for Ticket Tags is not nullified...
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TrueNorth Companies, L.C. commented,
Hi Terrie Can you provide a screenshot of your automation? Maybe we can look at it and see what's missing. You get that if the action(s) you set do not nullify one of the conditions set. So as an ...
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TrueNorth Companies, L.C. commented,
Is there a difference between "Hours since update" and "Hours since pending" in terms of how it affects the automation? I made a similar automation that runs based on two conditions: "Hours since ...