Emma Nightingale
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Last activity
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Activity overview
Latest activity by Emma Nightingale-
Emma Nightingale commented,
Hi Jakub, We complete a "last contacted date" (which is a custom field) on some of our accounts which we account manage, I would like to be able to pull a list of accounts where the "last contact...
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Emma Nightingale commented,
I have a few questions: 1. I have a contact custom field that is a date- this is not available as a metric at the moment- is there a plan to implement this? 2. Is there a way to dictate if you see...
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Emma Nightingale commented,
Hi, I have explore enterprise but don't have access to the live dashboard?
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Emma Nightingale commented,
Is there a setting so that agents can see call recordings but customers can not?
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Emma Nightingale commented,
Hi Jay, I would like to export them :)
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Emma Nightingale commented,
I second this! Email chains in the way they are shown in Sell currently; where you have to click to drop down each individual email rather than being able to scroll down the whole chain (like you c...
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Emma Nightingale created a post,
Download all attachments in Sell
Hi, We would love the ability to have the "download all attachment" button on Sell the same as Zendesk support and it downloads all attachments from the full email thread.
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Emma Nightingale commented,
I second this, and as an easy one click in the smart list filters too!
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Emma Nightingale commented,
Amazing! Thank you. @adam can you do it in reverse and create a deal from a support ticket?
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Emma Nightingale created a post,
Ability to create a support ticket from Sell
We would like to be able to create a support ticket from Sell. So for example a customer emails us on the email chain of a deal but it is about a CS query, I want to be able to create a ticket i...