Tom Gaynor
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Total activity15
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Last activity
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Member since
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Activity overview
Latest activity by Tom Gaynor-
Tom Gaynor commented,
This change has killed my productivity. I use TextExpander which allows me to type short words or phrases to paste various things into my tickets that I repeatedly do dozens of times a day. Most of...
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Tom Gaynor commented,
My yearly renewal for Zendesk is coming up and I am looking into alternatives. The issue with Safari and having to deal with multiple clicks and sign ins multiple times a day is killing my workflow...
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Tom Gaynor commented,
Not sure what you mean by "multi operators". Smith.ai has receptionists all over the United States and calls get routed to the first available receptionist. They answer calls from 9 am to 9 pm EST ...
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Tom Gaynor commented,
We had to leave Zendesk Talk for all the reasons mentioned in this thread. We are constantly on the go and not having the ability to answer calls and make calls quickly and easily from our iPhones ...