Tom Gaynor
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Recent activity by Tom Gaynor-
This change has killed my productivity. I use TextExpander which allows me to type short words or phrases to paste various things into my tickets that I repeatedly do dozens of times a day. Most of...
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My yearly renewal for Zendesk is coming up and I am looking into alternatives. The issue with Safari and having to deal with multiple clicks and sign ins multiple times a day is killing my workflow...
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Not sure what you mean by "multi operators". Smith.ai has receptionists all over the United States and calls get routed to the first available receptionist. They answer calls from 9 am to 9 pm EST ...
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We had to leave Zendesk Talk for all the reasons mentioned in this thread. We are constantly on the go and not having the ability to answer calls and make calls quickly and easily from our iPhones ...