Andrew Ritchie

Hi Felix, 

Glad to see you got this one certified, we were very disappointed when it disappeared for a while!

Currently running across a couple of problems with 0.5

1) Images folder is empty (probably a result of problem 2)

2) When selecting a folder to backup to, the backup file is getting saved in the parent directory, with the folder name appended to the file name. ie. If I select C:\Zendesk\ as the backup path. The file will be saved at C:\ and called ZendeskBackup_20160822-090125

3) If you have already completed a backup, then click Backup, but Cancel from the folder selection screen, the backup still occurs (to the previously selected folder path) :)

I'm surprised others haven't reported this, so maybe they are unique to me!

Cheers,

andrew

@Wes - Wow, that's perfect, the string replace is much simpler than trying to filter the labels, I didn't even think of that!

@Wes - Thanks for that bit of script. I'm a brand new user of Zendesk Help Centre, trying to transfer/rebuild our archaic material to it. Everytime I wonder if something can be done, I search the forum and happen to find the answer provided by you!

How would we further extend the above to show only specific labels?

ie. We plan to label articles by the type of content (video, pdf, faq), other labels will exist relating to the content of the article.

So essentially I'd only like to display this 'type' label, not the 'content' labels

I would then further use this to change the article lists on the Category & Section pages to show a type icon, similar to the Promoted article icon, which will be straight forward once I get the label looping.