Claire Garrett
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Total activity5
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Last activity
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Activity overview
Latest activity by Claire Garrett-
Claire Garrett commented,
We need to retain data in Insights for reporting purposes and we keep coming across conflicting information relating to deleting tickets. Once minute we read the data will not be deleted and other ...
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Claire Garrett commented,
So frustrated that I cannot edit the dashboard. I have just integrated social media into Zendesk and would like the show the Channel on the dashboard so that my agents can clearly see when a social...