Recent searches
No recent searches
Paula Cooke
Joined Apr 15, 2021
·
Last activity Oct 22, 2021
Following
0
Followers
0
Total activity
10
Votes
7
Subscriptions
2
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by Paula Cooke
Paula Cooke commented,
Community comment Feedback - Ticketing system (Support)
Completely agree with Julian.
During our peak we have over 100 agents and the current method of manually looking at skipping results by agent takes a considerable amount of time.
If we could get reporting on skipping and determine agent skipping rates it would help us focus on those with higher rates without having to go through over 100 agents individually.
View comment · Posted Mar 26, 2019 · Paula Cooke
0
Followers
4
Votes
0
Comments