Joyce Yang

1. Guide
2. ...
3. How to manage the help center
4. Inline images in Guide articles display as broken across all browsers

Any update on this issue?? I have been adding screenshots as I go when creating articles - they were fine at the time of publish, however, it seems like the images copy-pasted always become broken ...

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• Joyce Yang
• Created October 06, 2021 09:05
• 7 votes

1. Web Widget
2. Web Widget (Classic) documentation
3. Adding Web Widget (Classic) to your website or help center

Hi @... Could you shed some lights on this question I raised three months ago? After enabling the widget via "Add to Help Center" in Support don't see the widget script in document_head.hbs like th...

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• Joyce Yang
• Created August 10, 2021 07:25
• 1 vote

1. Web Widget
2. Web Widget (Classic) documentation
3. Adding Web Widget (Classic) to your website or help center

I've enabled "Add to Help Center" in Support and can see the widget in my help center. However, I don't see the widget script in document_head.hbsdocument_head.hbs like this article says. Has it be...

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• Joyce Yang
• Created May 21, 2021 08:32
• 0 votes

1. Community
2. Feedback - Help Center (Guide)
3. Feature Request: Automatically Adding Colored Notes in Articles Based on Article Keyword

Adding call out is a feature in both confluence and hubspot. I'm very surprised and sad to see that it's not in Zendesk.   Also not very user friendly to always go to edit code to add those call ou...

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• Joyce Yang
• Created April 07, 2021 10:37
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Manage tags/labels in Help Center articles

+1!

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• Joyce Yang
• Created March 09, 2021 08:14
• 0 votes