Yunen Yeo

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Change Enter key from being Send button.

Hi Alexa, Unfortunately, we don't have an option right now for this. 

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• Yunen Yeo
• Created March 24, 2017 03:13
• -3 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Change Enter key from being Send button.

Hi Alexa, Can you clarify why you would want a send button instead of using Enter to send the message? Our goal when designing the chat panel is to make it as efficient as possible for an agent typ...

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• Yunen Yeo
• Created March 22, 2017 02:17
• -1 votes

1. Community
2. Feedback - Chat and Messaging (Chat)
3. Change Enter key from being Send button.

Hi Alexa, Thanks for your feedback. You can use SHIFT + RETURN to go to the next line in the text area. Does that help?

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• Yunen Yeo
• Created March 21, 2017 03:03
• 0 votes