Amjad Talib

Hey @...,

Following up on this question, how's the progress on the OpenAPI spec? Is there an EAP available or plans to make one available before a general public release?

Thanks in advance for the info,

Amjad

I have a use case where tickets are created via email with tables and if the tables exceed a certain number of rows, the comment is truncated in the body, plain_text, and html_body fields.. 

I posted here about it as well in a similar request:

https://support.zendesk.com/hc/en-us/community/posts/115000714147-Retrieve-Original-Email-Content-Using-Core-API

I know we can retrieve the html, but it isn't very useful if the message is truncated without any ability to retrieve the remainder.