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Drew Tucker's Avatar

Drew Tucker

Joined Apr 16, 2021

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Last activity Jun 26, 2024

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ACTIVITY OVERVIEW

Latest activity by Drew Tucker

Drew Tucker commented,

Community comment Discussion - Tips and best practices from the community

Hello. This is an incredible resource and I've already implemented it into my company's email template.

 

I have one issue I can't seem to crack - the endcase is adding in a random string of letters and numbers. I've tried putting the endcase in a div with a display of none, but that code doesn't appear to work when a ticket is sent. Would anyone have suggestions on how to remove this random string?

View comment · Posted Jun 26, 2024 · Drew Tucker

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Drew Tucker commented,

CommentWorking with articles in the knowledge base

Hello. How can I obtain the actual URL of the image? They're all hidden behind this new system now. I use images in the backgrounds of tables and the only way to get them to appear was to use the URL directly to the JPG.

View comment · Posted Nov 28, 2023 · Drew Tucker

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