Jani Oksanen
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Total activity12
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Last activity
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Activity overview
Latest activity by Jani Oksanen-
Jani Oksanen created a post,
New assign feature causes problems in our use
Hello, I appreciate this feature, but now it does not show the recipient or people in Cc on ticket. Is it possible to have that visible again? I would have to go to "Events" to see who the e-mail...
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Jani Oksanen commented,
Hello, I appreciate this feature, but now it does not show the recipient or people in Cc on ticket. Is it possible to have that visible again? I would have to go to "Events" to see who the e-mail w...
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Jani Oksanen commented,
Thank you soooo much for having the time to help, this was so helpful! :) 100% what I was looking for!
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Jani Oksanen created a post,
Counting NPS from ticket field
AnsweredHello, We have been collecting NPS data from external webpage, and we get a ticket to our system every time someone give NPS rating.These tickets are marked with tags: nps_0, nps_1 etc.. there is a...