Ashley Doyle

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

I'm pretty sure anything I can say about the lack of functionality of the Dashboard has already been said, but the main point I keep coming back to is: this is the first screen a user sees, yet it ...

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• Ashley Doyle
• Created April 13, 2018 01:37
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Thanks Nicole. Looking forward to see the issue progress.

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• Ashley Doyle
• Created April 30, 2018 23:00
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. [Closed for comments] Customization of the dashboard

Hi Nicole, Thanks for the update - but as the issue is on the backlog for later in the year I have to ask: What are the chances of it getting seen to soon, rather than being pushed back again? This...

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• Ashley Doyle
• Created April 30, 2018 02:39
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. New Multi-Select Field and Conditional Fields App

One thing I'm interested in knowing is, why aren't conditional fields a standard feature of Zendesk Support? It's the best way to ensure tickets are assigned to the correct agents when you're deali...

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• Ashley Doyle
• Created April 13, 2018 06:27
• 0 votes