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CPM BCN Infrastructure
Joined Apr 16, 2021
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Last activity Oct 26, 2021
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Latest activity by CPM BCN Infrastructure
CPM BCN Infrastructure created a post,
Hi there!
I can't find the option to enable the auto-answer for our agents.
Is there a way to activate it? Has it been already deployed?
Regards,
Teo
Posted May 12, 2021 · CPM BCN Infrastructure
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CPM BCN Infrastructure commented,
Any change should be logged and accessible, this is mandatory to have for all the Zendesk admins!
View comment · Posted Oct 28, 2019 · CPM BCN Infrastructure
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CPM BCN Infrastructure commented,
+1 This is really urgent for us to have
View comment · Posted Oct 28, 2019 · CPM BCN Infrastructure
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CPM BCN Infrastructure commented,
I have the same problem with telephone numbers. As is not a drop down I can´t link both.
View comment · Posted Oct 18, 2019 · CPM BCN Infrastructure
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CPM BCN Infrastructure commented,
Please create a Audit log acording to your product category. Logging group changes, hability to search and export, etc....
View comment · Posted Jul 12, 2019 · CPM BCN Infrastructure
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CPM BCN Infrastructure commented,
Yes please! We need to inform our Agents about which reason the user chosed, not only the coment.
View comment · Posted Jan 30, 2019 · CPM BCN Infrastructure
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