CPM BCN Infrastructure

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21
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October 26, 2021 13:31
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April 16, 2021 08:17
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Activity overview

Latest activity by CPM BCN Infrastructure

CPM BCN Infrastructure created a post, May 12, 2021 09:27
Zendesk Talk - Auto-Answer Call Feature
Answered
1. Community
2. Zendesk Suite Q&A
Hi there! I can't find the option to enable the auto-answer for our agents. Is there a way to activate it? Has it been already deployed? Regards, Teo
- CPM BCN Infrastructure
- Created May 12, 2021 09:27
- 5 followers
- 3 comments
- 1 vote
CPM BCN Infrastructure commented, October 28, 2019 13:19
Any change should be logged and accessible, this is mandatory to have for all the Zendesk admins!
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- CPM BCN Infrastructure
- Created October 28, 2019 13:19
- 0 votes
CPM BCN Infrastructure commented, October 28, 2019 12:27
+1 This is really urgent for us to have
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- CPM BCN Infrastructure
- Created October 28, 2019 12:27
- 4 votes
CPM BCN Infrastructure commented, October 18, 2019 12:16
I have the same problem with telephone numbers. As is not a drop down I can´t link both.
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- CPM BCN Infrastructure
- Created October 18, 2019 12:16
- 1 vote
CPM BCN Infrastructure commented, July 12, 2019 11:21
Please create a Audit log acording to your product category. Logging group changes, hability to search and export, etc....
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- CPM BCN Infrastructure
- Created July 12, 2019 11:21
- 1 vote
CPM BCN Infrastructure commented, January 30, 2019 14:10
Yes please! We need to inform our Agents about which reason the user chosed, not only the coment.
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- CPM BCN Infrastructure
- Created January 30, 2019 14:10
- 1 vote