Giovanni Berthelot
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Total activity33
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Last activity
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Activity overview
Latest activity by Giovanni Berthelot-
Giovanni Berthelot commented,
It would be really useful, especially for dynamic contents displayed on support forms when you have checkboxes or field descriptions. Any existing workaround for that need maybe?
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Giovanni Berthelot commented,
Hey everyone, Great feature! Could you please share a few custom pages examples to give ideas to the article writers and Support teams ? :)Cheers,Giovanni
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Giovanni Berthelot commented,
Hello Perry, Could you please try the following steps ? : Go to Zendesk Explore et search for the query you would like to stack Click on Edit configuration Click on Chart Tick the Stacked box I...
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Giovanni Berthelot commented,
Hello @..., thanks for your reply. The decompose experience hasn't changed, your stakeholders should be able to use it as usual. Can you please verify the "Enable decompose" option is still active...
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Giovanni Berthelot created a post,
Bring back the Filter other option
Hi, On Zendesk explore, I used to be able to decompose a pie chart in smaller chunks in order to be able to dive in a specific part of my product. Once the pie chart was decompose, I was able to us...
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Giovanni Berthelot commented,
Hello, I would agree with the comments above, these changes are not convenient, especially the Filter Other part.How are we suppose to easily filter the board now ? My board is supposed to be share...
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Giovanni Berthelot commented,
Same here, I think it add complexity to the product and I don't understand the user flow where all the user would have to be listed as "Assignee".Would it be possible to choose the default value of...
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Giovanni Berthelot commented,
+1 here. It's a very important feature for all the product with Premium users and clients.