Sadly, the link above is dead. I came here hoping to find that it was possible to change column widths as well.

Changing the width of a column based on the contents, and not allowing that to be overridden, is really obnoxious behavior. If we get a ticket with a very long description, or have one organization with a very long name, it pushes the rest of the fields off the screen. I have a 27" monitor, and even resizing my browser window to the entire width of the screen, I'm not able to see all of the fields.

I also really dislike that it means the information available in the new ticket view is constantly changing. Sometimes it's easy to see the SLAs. Sometimes it's a chore.

I'm really surprised that this isn't already a standard feature; it seems like it's just basic good UI principles.