Recent searches
No recent searches

David
Joined Apr 16, 2021
·
Last activity Apr 03, 2023
Following
0
Followers
0
Total activity
18
Votes
7
Subscriptions
7
ACTIVITY OVERVIEW
BADGES
ARTICLES
POSTS
COMMUNITY COMMENTS
ARTICLE COMMENTS
ACTIVITY OVERVIEW
Latest activity by David
David commented,
I completely agree and support this - it would be great to configure sub-types of Light Agent whose permissions are further restricted.
View comment · Posted Mar 29, 2022 · David
0
Followers
0
Votes
0
Comments
David commented,
Am I missing something or is it not possible to distinguish between Web Widget and Web Form as channels within Explore, even though they are recognised as separate channels in Support?
I'd really like to know how may of our tickets are coming specifically through the widget compared to the web form.
View comment · Posted Jan 25, 2022 · David
0
Followers
6
Votes
0
Comments
David commented,
Me too! I'm reluctant to invest the time in configuring complex flows using Answer Bot for Messaging if we can't use real conversation data as the basis first.
View comment · Posted Jan 25, 2022 · David
0
Followers
0
Votes
0
Comments
David commented,
Another vote for CES in Zendesk please!
View comment · Posted Jul 06, 2021 · David
0
Followers
5
Votes
0
Comments