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Sarah Eshelman
Joined Apr 16, 2021
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Last activity Oct 22, 2021
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Latest activity by Sarah Eshelman
Sarah Eshelman created a post,
For example, these would all be the same article, so I want to see a single pageviews count, but GA would show as 3 separate stats
/hc/en-us/articles/360039413394
/hc/en-us/articles/360039413394-How-To-Make-A-Sandwich
/hc/en-us/articles/360039413394-How-To-Make-A-Turkey-Sandwich
I want GA to roll up the articles matching on the unique number, and ignoring everything after that. How have other people dealt with this? How do you can an accurate list of the most popular articles?
Posted Apr 19, 2021 · Sarah Eshelman
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Sarah Eshelman created a post,
Is there a way to track the TTR only for tickets with a linked article? I want to measure if linking articles is driving down TTR over time.
It seems like it's not possible to create queries using both Support and Guide data?
Posted Apr 12, 2021 · Sarah Eshelman
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