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Cesar

Joined Apr 16, 2021

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Last activity Jan 31, 2024

Spanish Zendesk partner, WhatsApp specialists.

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ACTIVITY OVERVIEW

Latest activity by Cesar

Cesar commented,

CommentHow to manage user access

+1, we want to create users via API and mark them as verified, is that possible?

 

View comment · Posted Oct 25, 2023 · Cesar

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Cesar commented,

Community comment Feedback - Chat and Messaging (Chat)

+1. One of our customers needs to add a regex field to the bot when asking for detalis, but it cannot be added.

View comment · Posted Oct 23, 2023 · Cesar

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Cesar commented,

Community comment Feedback - Ticketing system (Support)

You can definitely do it using the WhatsApp Connector by Respira. You can either make a Macro that would send a WhatsApp templated message, or use a trigger that would be triggered when a message is created by WhatsApp channel.

I don´t think you can avoid the 24h limit by Facebook if you don´t use WhatsApp templated messages.

Send me an email if you want to see it live in a Zoom meeting.

View comment · Posted Apr 11, 2023 · Cesar

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Cesar created a post,

Post Q&A - Chat, messaging, and widgets

The Web Widget in my site does not show up in Crhome. It does in Firefox though. Apparently it is due to a origin header missing.

The error message in the console is:

Access to XMLHttpRequest at 'https://ekr.zdassets.com/compose/********' from origin 'https://*****.com' has been blocked by CORS policy: Response to preflight request doesn't pass access control check: No 'Access-Control-Allow-Origin' header is present on the requested resource.

Do you know how to fix this issue?

 

Posted Feb 07, 2022 · Cesar

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Cesar commented,

Community comment Feedback - Ticketing system (Support)

+1

the only way I know to do this is using SunCo. This has a huge cost for the client, and requires a developer. Sending a Whatsapp notification when a ticket is received should be possible out of the box in my opinion.

View comment · Posted Aug 10, 2021 · Cesar

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Cesar commented,

Community comment Feedback - Ticketing system (Support)

+1, I need this for a project. We need our users to send us a photo. If the attachment does not exist we need to notify them automatically.

View comment · Posted Mar 05, 2021 · Cesar

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