Ken Bjonnes

1. Community
2. Feedback - Ticketing System (Support)
3. Opening up "has attachment" as a trigger/automation condition

This seems like such an easy thing to add and would be so useful. I don't understand why they don't see the value in this

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• Ken Bjonnes
• Created November 06, 2020 15:32
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Opening up "has attachment" as a trigger/automation condition

I would like this as well. One of our main services is having people sending in datalogs. I'd like to be able to build triggers specific to when we receive a ticket with one attached.

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• Ken Bjonnes
• Created March 12, 2019 21:51
• 2 votes