Ashish G

1. Support
2. ...
3. Measuring success
4. Working with satisfaction reasons

If its not possible to make the followup questions mandatory, is it atleast possible to make a Reason default? I wish to replace the blank space with something like "Please choose a Reason from thi...

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• Ashish G
• Created June 18, 2022 06:42
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. Opening up "has attachment" as a trigger/automation condition

Yes, even would love to have this feature as it will help us prioritize/de-prioritize or create a different workflow for tickets with/without attachments. Also, if this could be added as an option ...

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• Ashish G
• Created March 23, 2019 23:00
• 2 votes