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Jared Norton
Joined Apr 16, 2021
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Last activity Aug 16, 2023
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Latest activity by Jared Norton
Jared Norton commented,
Thanks for the reply Peter, I've run into more issues that make me wonder if it's my WSL that's causing the problem, I'm going to retry on a clean machine and see if the problem goes away. I'll come back if I'm still having problems.
View comment · Posted Aug 16, 2023 · Jared Norton
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Jared Norton commented,
Hi,
I've followed the install & setup here. I'm running zcli themes:preview (I'm inside the working directory) logging in using environment variables (WSL) and it seems to be uploading the theme but I'm getting the below:
Uploading theme... Ok
/usr/local/lib/node_modules/@zendesk/zcli/node_modules/@zendesk/zcli-themes/dist/commands/themes/preview.js:52
const { subdomain, domain } = await new zcli_core_1.Auth().getLoggedInProfile();
^
TypeError: Cannot destructure property 'subdomain' of '(intermediate value)' as it is undefined.
at Server. (/usr/local/lib/node_modules/@zendesk/zcli/node_modules/@zendesk/zcli-themes/dist/commands/themes/preview.js:52:21)
Any help would be appreciated.
View comment · Posted Aug 13, 2023 · Jared Norton
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Jared Norton created a post,
Would it be possible to change the behavior of the Reporting button so it opens explore directly? It seems like the only data that is of value is the talk live info, everything else is in explore.
Posted May 09, 2023 · Jared Norton
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Jared Norton commented,
At the moment we use a trigger/target which works for now but isn't the way we want to continue.
This functionality would add so much value for my organisation, including but not limited to being able to properly filter views of tickets with or without attachments while maintaining the "Last updater" field which right now the trigger/target overwrites. It would also allow us to automate some of our workflow which will save us money (management love this idea).
Zendesk please add this functionality!
View comment · Posted Feb 12, 2019 · Jared Norton
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