Mark Fly

1. Explore
2. ...
3. Explore recipes
4. Explore recipe: Tickets by agent by channel

It would help considerably if you could see the pictures. They are so small and unreadable

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• Mark Fly
• Created February 18, 2022 16:52
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Prioritize Bounced Email Notification

Indeed. How can I close a ticket that has no response if I can not fundamentally see if the email bounced? If the EU does not respond that is one thing I can accept. I am actually so surprised you ...

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• Mark Fly
• Created August 20, 2018 15:19
• 3 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Adding labels (e.g. tags) to posts

We have been without this much needed feature for over 3 years now after using it successfully in the old Web Portal. It is very unfortunate that the only option is to utilize the API to accomodate...

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• Mark Fly
• Created January 26, 2018 14:12
• 0 votes

1. Community
2. Feedback - Community Forums (Gather)
3. Adding labels (e.g. tags) to posts

This exact ( well almost) function used to be in place with the old Web Portal and was extremely useful when providing feedback to our development team. We find ourselves with hundreds of articles ...

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• Mark Fly
• Created December 19, 2016 21:50
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. CSS branding not applied to sign in page (Help Center)

+1 !

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• Mark Fly
• Created May 14, 2014 21:51
• 0 votes