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Laura Garwood's Avatar

Laura Garwood

Joined Apr 16, 2021

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Last activity Jul 11, 2024

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ACTIVITY OVERVIEW

Latest activity by Laura Garwood

Laura Garwood commented,

CommentTicket basics

Hi, 

Our agents aren't receiving email notifications when they are added as a follower on a ticket.

Is there any reason for this?

Thanks

Laura

View comment · Posted Dec 19, 2023 · Laura Garwood

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Laura Garwood commented,

CommentZendesk messaging

I have Agent Workspace enabled in the Sandbox environment but cannot see Messaging, only the following: 

View comment · Posted Mar 17, 2023 · Laura Garwood

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