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Laura Garwood
Joined Apr 16, 2021
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Last activity Jul 11, 2024
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Latest activity by Laura Garwood
Laura Garwood commented,
CommentTicket basics
Hi,
Our agents aren't receiving email notifications when they are added as a follower on a ticket.
Is there any reason for this?
Thanks
Laura
View comment · Posted Dec 19, 2023 · Laura Garwood
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Laura Garwood commented,
CommentZendesk messaging
I have Agent Workspace enabled in the Sandbox environment but cannot see Messaging, only the following:
View comment · Posted Mar 17, 2023 · Laura Garwood
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