ZDAdmin

Deleting or resetting votes is useful.  But how about the option to disable "Was this article helpful?" entirely?  We have no use for this at all on our Help Center; having this visible really does little more than deter some other users from reading an article that might have been helpful or useful to them but has been downvoted purely because it was not the answer other users wanted to see.

It would be really great to be able to simply toggle this off like so many of the other features can be in Guide settings.

@Brent,

 

Thank you.  The image is broken (As Oliver mentioned).

At a glance it sounds like such a trigger would cause issues for me at later stages; but I'd like to see the trigger suggestion; it might work for me specifically if it only affects tickets in the open status.  

Hello, 

apologies for the necro, but I was wondering if anyone had found something for this?  Over a few thousand tickets, the extra time to click the arrow and then "Submit as Pending" on roughly 99.8% of tickets we process adds up rather quickly.

Being able to set pending as the default or something similar would be immensely useful.

Thanks!