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Trent Upton
Joined Apr 16, 2021
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Last activity May 08, 2024
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Latest activity by Trent Upton
Trent Upton created a post,
Post Feedback - Zendesk AI and automation
It would be incredibly helpful to have an AI review all tickets related to an organization, specifically to identify:
- What was the issue?
- Was it resolved?
- Was support good?
- Was support bad?
- What was the customer sentiment?
Currently we have to ask a team member to manually audit all the tickets, but it would be great to have this automated.
Posted May 08, 2024 · Trent Upton
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