Ivan Lovric

1. Community
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Responding to @Nicole from 9 months ago: This issue seems to not be on any Zendesk's TODO list at all, let alone on a priority list. Which is a big shame, considering that social media is crucial a...

• View comment
• Ivan Lovric
• Created April 19, 2019 13:09
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

Thank you, Coco, that's helpful. I do have a question, two actually... Can you please tell me which plan I need to be able to edit these files, such as document_head.hbs? Also. is document_head.hbs...

• View comment
• Ivan Lovric
• Created July 30, 2018 08:10
• 0 votes

1. Community
2. Zendesk Suite Q&A
3. Is there a way to customize image that appears when a Guide ink is shared to social media?

I have been asking about this feature for years, I needed it at my previous employer and couldn't do it, and I've been asked to do it again in my latest company and still, I can not do it, because ...

• View comment
• Ivan Lovric
• Created July 26, 2018 15:02
• 0 votes