Amanda

1. Community
2. Tips from users - Zendesk Suite
3. How to "Send Later" Using Automations

Hi Brett! We could easily add tags to distinguish from east to west coast but the issue I'm running into is there is no automation for a text notification.

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• Amanda
• Created December 02, 2019 16:59
• 0 votes

1. Community
2. Tips from users - Zendesk Suite
3. How to "Send Later" Using Automations

I'm trying to set this up for use only on zendesk text tickets. Our main operations are on the east coast and wanting to reply but delay the sending of text responses for our west coast customers. ...

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• Amanda
• Created November 25, 2019 18:50
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. New Ticket Desktop Notification

Definitely could use this! For our company, we are often working on several different tabs/screens so popup notifications would be super useful! Please add!  

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• Amanda
• Created May 04, 2018 20:43
• 1 vote