Justin Dudek
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Total activity20
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Last activity
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Activity overview
Latest activity by Justin Dudek-
Justin Dudek commented,
Dekbi - maybe I should post in a different thread, but... I have an automation that fires after a ticket is on hold for 96 calendar hours, if ticket contains specific tags/fields. It's fired over 1...
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Justin Dudek commented,
Just accidentally deleted all of my filters AGAIN, with no explanation, and no ability to effectively edit-undo.@Walter Bellante How is this feature dead in the water for the last 3 years?
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Justin Dudek commented,
+1 for this fix / feature ASAP. Somehow I just deleted all of my report's filters (without even pressing the delete key?). They just... disappeared! No, they are not a hidden widget. Can't undo it,...
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Justin Dudek commented,
I have these settings configured in my instance of Zendesk, but it is not pulling comments on Facebook Ads into Zendesk as tickets. Even page post comments and DM's don't ALWAYS make it into Zendes...
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Justin Dudek commented,
The quality of the PDF and PNG image files included in scheduled email reporting is atrocious. No matter the size of a pie chart I create in a dashboard, the image and data is truncated, compressed...
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Justin Dudek commented,
Would also appreciate this feature!If I'm forced to re-make an article, this disrupts any place we link to said article - including in our company mobile app, which our developers will never agree ...