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Alexia Stemann Dahl Wolfhagen's Avatar

Alexia Stemann Dahl Wolfhagen

Joined Apr 16, 2021

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Last activity Oct 25, 2021

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ACTIVITY OVERVIEW

Latest activity by Alexia Stemann Dahl Wolfhagen

Alexia Stemann Dahl Wolfhagen commented,

CommentExplore recipes

i believe i followed the guide - but the numbers i am getting is too high to fit the actual time spent. 

It would be impossible for us to spend 778 hours on one client in 2020?

What am i doing wrong? I doublechecked my calculated metrics. 

View comment · Posted Mar 05, 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen commented,

Community comment Feedback - Reporting and analytics (Explore)

Whaaat? you can not do this? Why?

View comment · Posted Jan 25, 2021 · Alexia Stemann Dahl Wolfhagen

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Alexia Stemann Dahl Wolfhagen commented,

Community comment Feedback - Help Center (Guide)

Once again, everything seems to be quite a hassle with Zendesk. Is there any reason not to give your users the option to reset votes?

Why? 
It's difficult to measure improvements in articles when they are already downvoted?

Why not just create a new article? 
Not an option, all old links, and macros referring to this article will break.  

What is the gain for Zendesk to set up all sorts of limitations for your users, instead of listening to your community feedback? 


View comment · Posted Feb 11, 2020 · Alexia Stemann Dahl Wolfhagen

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