Alexia Stemann Dahl Wolfhagen

1. Explore
2. ...
3. Explore recipes
4. Time Tracking app: Metrics you need to be measuring

i believe i followed the guide - but the numbers i am getting is too high to fit the actual time spent.  It would be impossible for us to spend 778 hours on one client in 2020?What am i doing wrong...

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• Alexia Stemann Dahl Wolfhagen
• Created March 05, 2021 11:13
• 0 votes

1. Community
2. Feedback - Reporting and analytics (Explore)
3. Report on Received At Email Address

Whaaat? you can not do this? Why?

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• Alexia Stemann Dahl Wolfhagen
• Created January 25, 2021 15:31
• 1 vote

1. Community
2. Feedback - Help Center (Guide)
3. Reset the "Did you find this helpful?" rating for revised articles

Once again, everything seems to be quite a hassle with Zendesk. Is there any reason not to give your users the option to reset votes? Why? It's difficult to measure improvements in articles when th...

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• Alexia Stemann Dahl Wolfhagen
• Created February 11, 2020 11:31
• 2 votes