Martin Grøn

In the latest product news webinar, they showed that an upcoming version of the app, will have the option to login and out of the Talk, so there will no longer be a need to open a browser to do this - when this app update will surface - they did however not mention.

We are contemplating moving from Zendesk Talk due to this missing feature - and the complaints we get on the voice quality. 

I am not sure if there are any improvements on the voice quality if you switch to a better plan - we are currently on basic...on the laptops it got better when we switched to wired connections, but the quality when answering by phone has not improved at all...