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1. Community
2. Feedback - Help Center (Guide)
3. Drop Down Field: Searchable

+1 this is obviously needed by default.

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• 半瀬
• Created July 26, 2021 08:15
• 1 vote

1. Community
2. Feedback - Ticketing System (Support)
3. End-user email address instead of End-user name in agent interface.

Thank you for checking my post. I try to show detail of my case. When we have a user database apart from zendesk and use single sign-on (using JWT), end-users could have same username in an organiz...

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• 半瀬
• Created May 04, 2021 13:43
• 0 votes