Xiaofan

hi all:

We need this feature when we use js-sdk in our Apps

As we know ,Hybrid Apps gots some benefits than native ,such as individual release

Now,when our customers go back last page, check sth,try to come back and keep chat with the agent.Guess what? the customer has losed the connection already!just because he/she close the webview(browser with chat js-sdk)


Would zendesk please make the timeout adjustable,we what to set it to 3-5 min,when we use your js-sdk
Thanks