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Ryan Mathews
Joined Apr 16, 2021
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Last activity Oct 27, 2021
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Latest activity by Ryan Mathews
Ryan Mathews commented,
Community comment Discussion - Tips and best practices from the community
Thank you Daniel. This is very insightful.
As a fellow KCS advocate, I thank you for helping forge a way ahead for the methodology in Zendesk. We're in the early phases of an Adoption (about to launch our Wave 1 team) and clearly have benefitted from your expert feedback for the Knowledge Capture App.
Hopefully, we'll see Guide KCSv6 certified one day. We're clearly headed in the right direction as a community.
View comment · Posted Aug 15, 2017 · Ryan Mathews
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