Jim Stratton
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Recent activity by Jim Stratton-
I needed this - again - this week.
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I'll add a vote for this also.
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@Nicole - I would use this a few-to-several times a year.
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We would like to be able to do this as well. I know that the "best practices" recommends "only" suspending the account. In our case, however, we need an actual working user as the requester in or...
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@Drew Wasson - a trigger can send email to a group...can you create a group that is exactly everyone in the organization and then use that group?
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Is there a plan to add the cc option to macros? This was requested at least 3.5 years ago (see https://support.zendesk.com/entries/355943). In those 3.5 years, I have never found any statemen...