Morten Simonsen

1. Community
2. Feedback - Ticketing System (Support)
3. Allow end users to update fields after ticket is created

Another +1And another "How can what seems to be a relatively small feature take this long to be implemented"

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• Morten Simonsen
• Created April 18, 2023 06:44
• 0 votes

1. Community
2. Feedback - Ticketing System (Support)
3. Inline images for users not just agents

2 years later, and this is still not an option for our end-users - that is a bit disappointing.

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• Morten Simonsen
• Created March 12, 2020 08:25
• 3 votes

1. Community
2. Feedback - Help Center (Guide)
3. Ability to show On-hold Status on Customer Portal

I'll chime in with a "Please Zendesk, some of us paying customers would at least have the option to show the on-hold status to our customers".

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• Morten Simonsen
• Created December 06, 2018 14:57
• 0 votes