Formspree Service

Ugh doing a talk trial now but looks like I'm gonna cancel. Talk is useless for our company if we can't set online / offline status on the go. Our company doesn't have dedicated agents, we're a small business. I'd prefer to have my business hours set, and only forward calls to my personal phone during those hours by default. When I need to go offline, I should be able to open an app on my phone and set offline.

Stuff like this makes me feel like zendesk was designed for big support teams, not small businesses.